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job description

CSS Officer

Business & Corporate Services

Finance, Audit

Stockport Council


Contract type - 24 months fixed term
Contract hours - Full time / 37 hours per week

Stockport Council is pleased to be able to offer an exciting opportunity for someone to join their busy Insurance team. Part of the insurance team's role is to handle liability claims on behalf of the Council from members of the public and employees. This post is responsible for ensuring that an appropriate investigation is undertaken so a decision upon liability can be reached by the claims handler.

You will be involved in all aspects of the investigation, from managing the new claim when it is received via the Claims Portal, to undertaking a site visit and collating the relevant documentation required to ensure claims are handled in accordance with the civil procedure rules.

You would be required to liaise with internal and external contacts including solicitors and claims handlers to ensure claim settlements are negotiated correctly and in line with the council's procedures and systems. Attendance at court as a witness may be required.

You must have good organisational and interpersonal skills, together with the ability to work independently, as well as part of a team. Knowledge of Highways maintenance and/or experience of claims investigations would be advantageous.

To find out more about the activities this role will undertake, please see the Finance Function of the Annex in the Job Description and Person Specification for more details.

To apply for this vacancy please follow this link

Stockport Council - Valuing Diversity

Job Description / Person Specification.pdf


salary from



full time

working hours

11 59 pm

25th Jan 2017

application deadline

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