Customer & Public Services
Contract Type: Permanent
Hours: 37 per week
Salary: NJC Grade E, scp 12-17, £22,571 - £24,920 per annum
Closing Date: 10th October 2022 at 23:59pm
Applications are invited from highly motivated and enthusiastic individuals to work within the Council's Client Finances Team within Revenues, Benefits & Customer Services.
The team provides support to people who lack capacity to manage their own financial affairs, as a result of illness or disability. This includes acting as DWP Appointee and Court of Protection appointed Deputy so that a person's finances can be managed appropriately on their behalf.
The work will involve opening bank accounts, claiming benefits, paying bills, dealing with correspondence and ensuring that service users have access to money for day-to-day expenses.
The Client Finances Team work closely with social workers, care providers and external agencies such as the Department for Work and Pensions. A person centred approach to work is adopted to ensure that a person's best interests are always at the heart of every decision.
You will need to be confident, enthusiastic and have good time management skills to work in a busy environment supporting people in vulnerable circumstances.
A good understanding of the guidance and legislation relating to appointeeships and deputyships together with a working knowledge of the benefits system is desirable.
Excellent communication skills are required both written and verbal, as the team deals with a number of queries and other correspondence on a daily basis.
We are committed to safeguarding and promoting the welfare of children/vulnerable adults. This post is subject to satisfactory two year reference history, Disclosure & Barring Service (DBS) check, medical clearance, evidence of any essential qualifications and proof of legal working in accordance with the Asylum and Immigration Act 1996.
11 59 pm
10th Oct 2022
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