Customer Services Apprentice

Customer Services Apprentices

Location: Chorley & South Ribble Borough Councils

Salary:
o 1st year apprentices - legal minimum wage rate for over 23 regardless of age on
appointment (£9.50 per hour)
o 2nd year apprentices - Real Living Wage (£9.90 per hour)

Hours/Working pattern: Full time 36.25 hours

DBS Check required: No

Your role

If you are positive, enthusiastic and self-motivated why not take this fantastic opportunity to be part of our dynamic shared services team responsible for delivering a high performing customer services across South Ribble and Chorley Councils.

We have a number of exciting Apprenticeship opportunities that will enable you to work towards a Customer Services or Revenues & Benefits qualification learning on the job, developing your knowledge and skills whilst gaining a qualification and earning at the same time.

For an informal chat about the role please contact Alison Wilding by email at alison.wilding@chorley.gov.uk

For more detailed information about the role please view the Job Description and Person Specification.

About you

You will have excellent customer care and analytical skills with the ability to plan and prioritise efficiently and process your work to the highest level of accuracy. If you can work under pressure in a fast-paced environment and enjoy a challenge do not miss this opportunity.

Interview schedule

Interviews will take place in person week commencing 30 January 2023.

About us

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Shared Services

We share a number of our services with Chorley Council.

Shared services allows for improved resilience across both councils and provides numerous benefits to our operations and in turn our service to our residents. It also provides significant cost savings for both councils.

Some roles we advertise will be shared services roles, meaning the successful applicant, while will be employed by one council, will work across both South Ribble and Chorley authorities.

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This role is a shared services role.

Equal Opportunities

We believe that everyone has the right to be treated with dignity and respect. We are committed to the elimination of unfair and unlawful discrimination and prejudice in all our policies, procedures and practices.

We seek to challenge any unlawful or unjustifiable discrimination and we aim to prevent exclusion on grounds such as age, disability, gender, sexuality, ethnicity, religion or any other unjustifiable reason. We will take appropriate action to resolve any issues raised where discrimination is alleged.

Please be aware if you are disabled or your last employer was the armed forces and you meet all the essential criteria of a post you will be guaranteed an interview.

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Guidance for applicants

For detailed guidance on the application process please view {guidance notes for completing your application} 
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Job Description/ Person Specification.docx