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Housing Register Assistant

Housing

Tenant Support

Wigan Council

Progress House
Westwood Park
Wigan
WN3 4HH

Salary: Grade 4, £18,795 - £19,945 per annum. £9.74 - £10.34 per hour

37 hours per week

Temporary until March 2020


Required As Soon As Possible

Your role:

The Allocation and Accommodation team match households and family’s needs making best use of the full range of housing stock that is available particularly properties that have adaptations.

As a Housing register assistant, you will provide advice and assistance to vulnerable applicants and tenants in relation to their housing options. You will also work as part of a team to seek alternative accommodation for individuals and families who are facing housing issues due to their specific requirement which will allow them to reach their full potential and lead independent lives.

About you:


You will be highly motivated with a passion for providing a quality service and you will give your best every day. You will work on your own initiative, be a problem solver and a confidant decision maker. You will have excellent interpersonal skills and be able to explore with families and other agencies the exact requirements of a household. You’ll be a great communicator with people at all levels and will deal with situations in a professional manner and handle confidential and sensitive information tactfully.

About us:

Wigan Council has been voted ‘Council of the Year’ at the 2019 LGC Awards and has recently published The Deal 2030, our ambitious plan for our borough. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations.

The Allocations and Accommodation team based within the Homes section of Adult Social Care & Health match households and family’s needs to make the best use of the full range of housing stock that is available, in particular properties that have adaptations. The team help to make a difference to the lives of our tenants through the services we provide.

As an employer we like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits.

For further information, please contact Rebecca Parr on 01942 486396 or email Rebecca.Parr@wigan.gov.uk

To view the details relating to this position, please click the links below:

Job Specification
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Interview date: Friday 25 October 2019

Find out more about working for Wigan

salary from

£18,795.00

contract

temporary

working hours

full time

application deadline

11 59 pm

20th Oct 2019