Move On Support Officer (RSI)

Place and Economic Growth

Strategic Housing 

Ref: G6/OL-92362

Contract: Permanent

Salary: £32,076 - £35,745 per annum (Grade 6)

Hours: 36.66 per week

Based: Predominantly office based with possibility of working from home on occasion. The Office is based at Civic Centre, West Street, Oldham, OL1 1UT)

Closing Date: Monday 6th May 2024

Shortlisting & Interview Dates: TBC.

Job Description & Person Specification.docx

Role Overview:

Working within the council’s busy Housing Options Team, you will help to deliver the Council’s statutory homelessness duties from within the Temporary Accommodation section of our service. The role will have a specific focus on supporting people who have been formerly sleeping rough and are currently living in temporary accommodation such as the A Bed Every Night (ABEN) service, with a focus on helping them to secure new settled homes, ensuring welfare benefits are in place to maximise household incomes and tenancy sustainment.

The post holder will demonstrate a holistic approach to addressing homelessness by combining their communication and listening skills to deliver accurate advice and support. In addition, a confident and resilient attitude with the ability to adopt a multi-agency approach where needed, is key to succeeding in the Housing Options Service.

Key Responsibilities: 

• To provide advice, support and assistance to customers placed in Temporary Accommodation by managing expectations surrounding their move on option
• Contribute to reducing the length of time households spend in temporary accommodation by finding solutions to debts and benefit cap
• To support Housing Options to prevent and relieve homelessness by overcoming Welfare Reform and financial barriers
• To provide housing and tenancy management services to homeless people ensuring high standards of service delivery focused to their needs and to ensure they can successfully sustain and manage their tenancies

Oldham Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. 

If you would like support with this application, an interview or interested in looking at any courses that could help with this position please get in touch with Get Oldham Working - Get Oldham Working registration form - Oldham Council

NB. - Any candidate that meets the criteria of our Guaranteed Assessment Scheme and meets the essential criteria of the role, will be guaranteed the first stage of assessment (whether that is an interview or another assessment, as appropriate).

Our Guaranteed Assessment Scheme supports candidates with disabilities, carers, those who are aged 24 or under and have previously been in or currently in care, and those whose last long term substantive employer was the Armed Forces.

Diversity and Inclusion:

At Oldham Council, we are committed to creating a fair and inclusive workplace that is as diverse as the communities we serve. We aim to develop a culture of respect, where differences are recognised regardless of background. We aim to be an employer of choice by engaging in fair and open recruitment processes and Applications are encouraged from all communities across the borough to create a workforce that represents the diversity of our population.

About Us:

Oldham is committed to developing a Co-operative future; one where citizens, partners and staff work together to improve the borough.  Anyone joining the council is coming into an ambitious organisation with big plans. We are working hard to build a brighter future for our borough and we need people from a wide range of backgrounds to continue delivering the best for our communities.

The Council has a clear set of Values and Behaviours, our Values outline how we do business and we share these borough wide with our residents, partners and businesses.  Internally we have translated these values into five cooperative behaviours which outline the priority areas of focus for all staff at all levels. You can view the Values and Behaviours on our Greater. Jobs pages Working for Oldham

For details of how we use your data please see our Privacy Notice

Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for an at risk employee, it can be pulled back at any point up to the post being formally offered to an external candidate or an internal candidate that is not at risk of redundancy. 

Right to Work in the UK from 1st July 2021.doc